Quantum for Hotels

From enquiries to direct bookings, even outside front-desk hours.

From enquiries to direct bookings, even outside front-desk hours.
Try the demoSee a booking in real time
  • check_circle No credit card
  • check_circle Ready in minutes
Alberto de Simone
WhatsApp · Hotel
Auto → Manual
Hi, do you have a room for 4 people tonight?
AI Good morning. We have a triple room with an extra bed available.
A voice call has started with an agent · Tara
Perfect Alberto, thank you for your booking.
Here's the summary:
check-in today, 2 nights, 4 guests,
triple room with extra bed, breakfast included.
call
Voice assistant
On call · 00:42
Sounds great. But is this the experience your guests are having today?

Requests from every channel and queues at the front desk.
Not answering in time means losing bookings.

inbox

Scattered channels

WhatsApp, Booking, Instagram, forms and calls force your team to jump between tools.
smart_toy

Bookings that go cold

If the reply is slow, the guest compares other options and ends up booking on an OTA or somewhere else.
monitoring

After-hours enquiries

Availability, schedules, policies, parking, late check-in or pets arrive when the team isn't available.
monitoring

Missing context

When someone else steps in, they don't always know what the guest asked, what was promised or what's missing to close the sale.
It doesn't have to be this way

More direct bookings. Less load on the front desk.

  • bolt
    Every conversation is a booking opportunity.
    AI answers the most frequent questions 24/7 and prepares each conversation so the front desk only steps in when truly needed.
  • swap_horiz
    Turn more enquiries into bookings
    Reply faster than other properties, solve doubts on the spot and stop guests from leaving the conversation to book elsewhere.
  • record_voice_over
    Full context, always available
    Every conversation is logged with dates, guests, preferences and history, so any team member can pick it up without starting from scratch.
Airam Suárez
Hotel · arriving today
Manual
Hi. Do you have a double room available from 18 to 21 September?
AI Hi Roberto! Yes, we have availability for those dates. Would it be two adults?
Yes, two adults. Is breakfast included? And do you have parking?
AI We have a double room with breakfast included. We also have private parking at €12 per day.
Would you like me to prepare the booking?
We have the solution

Quantum - a digital front desk that never stops serving

inbox

Answers

Automatically answers the most frequent questions about availability, schedules, services, check-in, parking, pets or breakfast, 24 hours a day.
monitoring

Prepares bookings

Collects dates, number of guests and preferences before handing the conversation to the front desk to confirm the booking.
inbox

Connects

Brings WhatsApp, web, Instagram, calls and forms together in a single inbox and works with each guest's full context.
How it's used

Use cases

Discover how Quantum fits into your hotel's day-to-day.
Direct bookings

Always available

Answers availability questions, collects dates, number of guests and preferences, and gets every booking ready so the front desk only has to confirm it.
  • check_circle24/7 availability enquiries
  • check_circleAutomatic collection of booking details
  • check_circleEscalation to the front desk with full context
bolt Automated bookings
Check-in & stay

Fewer repetitive questions

Automatically answers questions about schedules, late check-in, breakfast, parking, pets, wifi or any other hotel service, even outside front-desk hours.
  • check_circleCheck-in and check-out
  • check_circleServices and facilities
  • check_circleHouse rules and FAQs
bolt Automation
Services & experiences

Increase the value of every booking

Recommends breakfast, parking, upgrades, activities, transfers or experiences based on each guest's profile and needs.
  • check_circleRoom upgrades
  • check_circleAdditional service sales
  • check_circlePersonalised recommendations
bolt Additional services
Guest care

Before, during and after the stay

Brings all conversations together so any team member can continue the care with the guest's full history.
  • check_circleOne single history per guest
  • check_circleSmart handover to the team
  • check_circleFollow-up before and after the stay
bolt Guest satisfaction
Integrations and real-time data

Quantum adapts to your ecosystem, not the other way round.

Centralise conversations from WhatsApp, web, voice and forms in a single inbox and connect with the tools your hotel already uses, for faster answers with more context.
forum Messaging

Your communication channels

Serve guests on WhatsApp, Instagram, Facebook Messenger, your website chat or any other channel, without switching tools.
phone_in_talk PMS & booking engine

The information where you need it

With the right integrations, Quantum can check availability, collect booking details and make the front desk's work easier without duplicating tasks.
share Social + proprietary

A complete history for every guest

Every conversation is logged so your team knows the context before, during and after the stay.

Trusted by companies already working with Quantum

Pricing

Choose the plan that fits you best

Ultimate
Ideal for large equipment that require advanced support and sales capabilities.
275$/month
Invoiced annually:2,640$
Get started
  • check3 Agents
  • check1 Channel ( Whatsapp, IG, Facebook, Telegram, Custom )
  • checkWeb integration (chat widget)
  • checkConversations in live chat: Unlimited
  • checkTokens chatbot: 200m/month
  • checkVideoChats: 60
  • checkAdvanced AI
  • checkDedicated support
  • checkCustomer satisfaction assessment
  • checkSentiment analysis
Popular
Pro
Designed for support and sales equipment that seek to increase efficiency and sales.
130$/month
Invoiced annually:1,600$
Get started
  • check1 Agent
  • check1 Channel ( Whatsapp, IG, Facebook, Telegram, Custom )
  • checkWeb integration (chat widget)
  • checkConversations in live chat: 1000/month
  • checkTokens chatbot: 100m/month
  • checkVideoChats: 20
  • checkAdvanced AI
  • checkBasic support
  • checkCustomer satisfaction assessment
  • checkSentiment analysis
Standard
For business in initial stages that seek to increase sales and customer experience.
99$/month
Invoiced annually:990$
Get started
  • check1 Agent
  • check1 Channel ( Whatsapp, IG, Facebook, Telegram, Custom )
  • checkWeb integration (chat widget)
  • checkConversations in live chat: 200/month
  • checkTokens chatbot: 20m/month
  • checkVideoChats: 5
  • checkBasic AI
  • checkBasic support
  • checkCustomer satisfaction assessment
  • checkSentiment analysis