Quantum for eCommerce

Multiply your sales without multiplying your team

Imagine having a salesperson available 24/7 on WhatsApp and your website. Instant replies, questions solved in seconds, and every visitor guided all the way to checkout.

Try the demo See a purchase in real time

check_circle No credit card
check_circle Ready in minutes

Alberto de Simone

WhatsApp · Online store

Auto → Manual

Hi, do you have the Nike Pegasus in size 42?

AI Hi! Yes, we have your size in stock and if you order now it arrives tomorrow. Shall I reserve them for you?

Conversation assigned to an agent · Tara

Perfect Alberto, order confirmed: Nike Pegasus size 42, arriving tomorrow. Great choice! 🙌

call

Voice assistant

On call · 00:42

Nice, right? But is this how you handle your customers?

Your store gets visits. But do the sales fall through along the way?

inbox

Abandoned carts

Customers add items to their cart and leave before checking out.

smart_toy

Questions left unanswered

The customer asks, and if the answer takes too long, they buy somewhere else.

monitoring

Contradictory answers

Replies aren't coordinated because there's no single view of the customer.

It doesn't have to be this way

No sale slips away

bolt
Every customer gets an instant reply
Your team only steps in when it truly adds value
swap_horiz
Sales are never lost to out-of-stock items
The customer always finds an alternative at hand
record_voice_over
The full history in one place
Orders, conversations and past enquiries, always at hand for your team

Airam Suárez

Menswear · Vintage Road T-shirt S

Manual

Hi. The Vintage Road T-shirt only comes in size S and I wear M. Does it run large, or should I wait?

AI The Vintage Road has a slim fit, so the S would be too small on you. I'd recommend the Vintage Trail T-shirt: same design and available in your size:
[See the Vintage Trail T-shirt]

Roberto asks to speak with a person · escalated to an agent (#256)

Do you know if the Vintage Road in size M will be back? It's a birthday gift and I need it to arrive on time.

Estefania · agent Hi Roberto, the Vintage Road in size M is back next week. I'll reserve one for you and let you know as soon as it arrives — how does that sound?

We have the solution

Meet Quantum - the assistant that sells, automates and connects

inbox

Sells

Recommends alternatives and grows every sale with cross-selling and upselling, in chat and on WhatsApp.

monitoring

Automates

Handles shipping, returns and FAQs, so your team never has to repeat the same answer twice.

inbox

Connects

Integrates with your eCommerce stack, CRM, email marketing and basically wherever you want.

How it's used

Use cases

Discover how Quantum fits into your day-to-day.

Sales assistant

Always available

Instant replies to your customers at any hour, so you never lose a single opportunity over a late answer.

check_circleReal-time stock and inventory checks
check_circlePersonalised recommendations and alternatives
check_circleDetailed, natural and expert product information

bolt Assisted sales

Cross-selling / Up-selling

Grow the average order in every conversation

Quantum spots sales opportunities during the conversation and suggests complements and upgrades in a relevant, non-intrusive way.

check_circleSmart recommendations of complementary products
check_circlePersonalised offers based on the customer's context
check_circleAutomatic suggestions of upgrades or add-ons

bolt Bigger baskets

Shipping management

Instant answers about order status

Automates parcel-tracking questions to cut support volume and give buyers peace of mind.

check_circleInstant tracking and delivery information
check_circleProactive notification and handling of delays or issues
check_circleDirect integration with your carriers

bolt Automated tracking

After-sales

Fast, effective support after the purchase

Answers common questions, guides problem-solving and handles returns or exchanges without overwhelming your team.

check_circleGuided handling of returns, exchanges and warranties
check_circleSelf-service answers to common product questions
check_circleSmart escalation to a human agent when needed

bolt Loyalty

Integrations and real-time data

Quantum adapts to your ecosystem, not the other way round.

Quantum centralises conversations from messaging, voice, web and your own systems, so your team works with full context.

forum Messaging

Your communication channels

Bring together the messages arriving from the channels your customers already use.

phone_in_talk Voice & calls

eCommerce platforms

Wherever you sell your products, Quantum can check stock, handle the sale and follow up on delivery.

share Social + proprietary

Your CRM tools

Keep working with the same tools to manage your customer relationships.

Trusted by companies already working with Quantum

Pricing

Choose the plan that fits you best

Ultimate

Ideal for large equipment that require advanced support and sales capabilities.

275$/month

Invoiced annually:2,640$

check3 Agents
check1 Channel ( Whatsapp, IG, Facebook, Telegram, Custom )
checkWeb integration (chat widget)
checkConversations in live chat: Unlimited
checkTokens chatbot: 200m/month
checkVideoChats: 60
checkAdvanced AI
checkDedicated support
checkCustomer satisfaction assessment
checkSentiment analysis

Popular

Pro

Designed for support and sales equipment that seek to increase efficiency and sales.

130$/month

Invoiced annually:1,600$

check1 Agent
check1 Channel ( Whatsapp, IG, Facebook, Telegram, Custom )
checkWeb integration (chat widget)
checkConversations in live chat: 1000/month
checkTokens chatbot: 100m/month
checkVideoChats: 20
checkAdvanced AI
checkBasic support
checkCustomer satisfaction assessment
checkSentiment analysis

Standard

For business in initial stages that seek to increase sales and customer experience.

99$/month

Invoiced annually:990$

check1 Agent
check1 Channel ( Whatsapp, IG, Facebook, Telegram, Custom )
checkWeb integration (chat widget)
checkConversations in live chat: 200/month
checkTokens chatbot: 20m/month
checkVideoChats: 5
checkBasic AI
checkBasic support
checkCustomer satisfaction assessment
checkSentiment analysis